Mona Ruback/CSS
Associated Billing Center, LLC
Exclusively Serving Mental Health Providers

In last month’s Newsletter, we wrote about the importance of furnishing your office to accommodate your patient’s comfort both psychologically and physically. With mental telehealth gaining in popularity, it is also important to consider your environment when conducting a telehealth session.

Noise levels should be kept to a minimum. Lighting should be comfortable but not overpowering. It should be sufficient to allow for eye contact with your patient. Surveys indicate that many patients who were skeptical about the level of intimacy they could achieve with their provider on a computer screen have been pleasantly surprised.

Keep your background simple and uncluttered. Using plants and artwork will allow your patients to focus their attention elsewhere when necessary. Reminder: Your office is an extension of your personality. Your telehealth “office” should reinforce that image.

Disclaimer: Please note: The editorial content of this page is in no way intended to be professional advice. It should be considered informational and a venue for entertainment purposes. Read and utilize at your own discretion. Content may not be published without the expressed consent of Associated Billing Center, LLC