Your Mental Health Practice-Stay In The Know
Associated Billing Center, LLC
Exclusively Serving Mental Health Providers
>Many commercial insurance companies outsource their mental health coverage to third party insurers. That is why it is imperative that a benefit check is completed to ensure that there is no delay in claims processing and payment. Our Benefit Information Profile Page provides all the essentials to ensure a seamless billing process.
>Asking patients occasionally if they are aware of any pending changes to their insurance coverage is a sound business practice. The ultimate goal is to maintain the integrity of your revenue cycle.
>If your Account Manager advises that your patient needs to contact their insurance to complete a Coordination of Benefits (COB), the patient should be encouraged to expedite this process. This will facilitate the processing of any unpaid claims and prevent any delays in future payment.
>Collecting patient cost-share (co-pays, co-insurance, deductibles) is important to your bottom line. In fact, collecting the fees can account for 20 to 40% of your practice income. In-network providers often are contractually obligated to demonstrate an attempt to collect these fees (unless a hardship waiver is granted). It is important to establish a protocol advising patients that these fees are due at the time of service. Associated Billing Center will, upon request, balance bill patients to collect these fees.
Conduct Telehealth using HIPAA Compliant Software.
Maintain a Business Associates Agreement (BAA) with third parties you engage with. Always utilize encrypted email. Maintain a written plan describing how patient information will be stored and protected.
Disclaimer: Please note: The editorial content of this page is in no way intended to be professional advice. It should be considered informational and a venue for entertainment purposes. Read and utilize at your own discretion. Content may not be published without the expressed consent of Associated Billing Center, LLC